Intermodal Contacts
Ocean Containers
| Area | Contact | Phone |
|---|---|---|
| Existing customers, shipment questions | Customer Support | Tel: 888-428-2673 |
| BNSF China Representative | Michelle Liu | |
| Joyce Jiang | Tel: 86-21-61415388 Fax: 86-21-61415389 BNSF Railway International Services Inc. Room 2903, Shanghai Times Square No. 93, Middle Huaihai Road, Shanghai, 200021 |
Domestic Containers and Trailers
| Area | Contact | Phone |
|---|---|---|
| Existing customers, shipment questions | Customer Support | Tel: 888-428-2673 |
| Domestic Containers and Trailers | Intermodal Solutions | Regional Sales Mgr on BNSF's Intermodal Solutions Team (map below) |
| Motor Carriers (truckload) | Terry Dupuy | |
| Intermodal marketing companies | Caleb Maki | |
| Existing customers, shipment questions | Customer Support | Tel: 888-428-2673 |
Temperature Controlled Trailers
| Area | Contact | Phone |
|---|---|---|
| Existing customers, shipment questions | Customer Support | Tel: 888-428-2673 |
| Temperature-controlled trailers/containers | Mel Heard Lisa Cassidy |
|
| Existing customers, shipment questions | Customer Support | Tel: 888-428-2673 |
Beneficial Cargo Owner Contacts
Territories are based on customer headquarters location, please contact the corresponding industry expert in the contact list below the map:
| Region | Contact | Phone | |
|---|---|---|---|
| Southwest | Alissa Murray | ||
| Northwest | Jace Thompson | ||
| South Central | Chase Arthur | ||
| North Central | Chad Schuirmann | ||
| Central | Michelle Zuniga | ||
| Ohio Valley | Suganth "Sugi" Baskaran | ||
| Mid-Atlantic | Bobby Strong | ||
| Northeast North | Jeremy Young | ||
| Southeast | Jenni Bergeland | ||
| Central Mexico | Elisa Angles | ||
| Mexico City and South | Laura Hernandez | ||
| North Mexico | Victor Dominguez |
New to Rail or BNSF?
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WHAT CAN YOU SHIP?
Our consistent and cost-effective service takes products of any size to customers where they need them.
WHERE CAN YOU SHIP?
BNSF's Rail Network can get you there – no matter where you're shipping your freight.
HOW CAN YOU SHIP?
You can rely on our best in-class services to deliver your goods in the most cost-effective manner.